Send a general email inquiry to the Bureau

Should you have any questions, concerns, or comments relating to any of the entities that the Bureau of Banks, Trust Companies and Savings Institutions regulates or about banking in general, you may email the Bureau of Banks, Trust Companies and Savings Institutions at IL.banks@illinois.gov.
List of the institutions we regulate.

If you have questions related to state mortgage brokers, or mortgage bankers, please direct it to the Bureau of Residential Finance at FPR.ResidentialFinance@illinois.gov.

If you have any questions related to real estate brokers, salespersons and leasing agents, real estate corporations, partnerships, limited liability companies and branch offices, certified appraisers, certified residential appraisers, certified general appraisers, auctioneers, home inspectors and timeshares marketed to Illinois residents, please direct it to the Bureau of Real Estate Professions at FPR.RealEstate@illinois.gov.

If you need to contact the agency’s Consumer Services Division, which handles all inquires/complaints brought against our regulated and licensed entities, you may do so by sending an email to FPR.CONSUMERSERVICES@illinois.gov.

View entire list of ‘Citizens/Consumers…Did you know you can?’

View entire list of ‘Industry…Did you know you can?’

The hyperlinks to institution Internet sites are provided solely as a convenience to users of the IDFPR Internet site.  IDFPR has made a limited effort to determine that these links function properly.  However, linked sites are not under the control of IDFPR, and IDFPR is not responsible for the contents of any linked site, or any link contained in a linked site.  Even if you access an institution’s site by means of the link provided by IDFPR, you are responsible for confirming the identity and authenticity of any institution you visit and transact business with online.  The inclusion of a link does not imply or constitute an endorsement by IDFPR of the institution, its ownership or management, the products or services it offers, or any advertisers or sponsors appearing on the institution’s web site.