On January 17, 2010, Governor Quinn signed the Cemetery Oversight Act.  The Act, which took effect on March 1, 2010, makes Illinois one of the leading pro-consumer states in the nation.  Among the Act’s key protections is the establishment of a Consumer Bill of Rights. 

Under the Consumer Bill of Rights, a consumer is entitled to (1) purchase merchandise from a third-party vendor without incurring a penalty, (2) receive a standardized price list disclosing prices for all cemetery-related products, (3) obtain a burial contract that describes the exact location of the burial, (4) extend a “term burial,” which is a burial that is for a limited period of time, and (5) be protected from deceptive or unfair practices by the cemetery.

You can review the Cemetery Oversight Act here.

You can view a list of Cemetery Oversight Board Members here.

On March 1, 2010, the Cemetery Oversight Act took effect. Click here for some Frequently Asked Questions.

Consumers can click here for an informational brochure on cemetery and other final disposition purchases in Illinois.

Consumers requesting information or wishing to make a complaint about a cemetery can call the Cemetery Consumer Helpline at   1-888-RLOVED1 (1-888-756-8331). Please note that a cemetery licensed by the Comptroller remains under the Comptroller’s authority until the Department issues the cemetery a license under the Cemetery Oversight Act.  The Comptroller’s hotline is 1-877-203-3401.