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Complaint Statistics Press Release
The Department has changed the way it reports consumer complaint data starting in 2003 (2002 complaint statistics), providing the information in a simpler format. The Department is no longer listing ratios and rankings for companies. The past use of complaint ratios was difficult to explain and a company's rank was often misinterpreted. By providing only the essential information, The Department can supply the information consumers need to make better-informed decisions when choosing an insurance company.
Composite of Insurance Complaints
Comparison of Complaints by Coverage and Reason
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