Producer Examination Information Illinois Department of Financial and Professional Regulation Division of Insurance

Although the state of Illinois does not require insurance producer candidates to complete prelicensing education before taking the examination, Illinois will not issue a license until prelicensing education is complete and on file with the Division of Insurance.

Reservations

To make a reservation to take the licensing exam, contact Promissor by:

• Calling Promissor Customer Care at 1-800-274-0402
• Faxing a Fax Reservation Form (Appendix of the Insurance Licensing Candidate Handbook)
  at (800) 274-8920
• Visiting the Promissor website http://www.Promissor.com

Candidates should make a reservation by phone at least four (4) business days before the desired examination date, or by fax or on the website at least four (4) business days before the desired examination date. Walk-in testing is not available.

Office hours for Promissor Customer Care are:

Testing Locations

Candidates should contact Promissor to confirm specific locations and examination schedules. Exam sites are subject to change. Other test sites may also be available.

Exam Fees

The examination fee is $103 and MUST be paid at the time of reservation by credit card, debit card, voucher or electronic check. The examination fee is non-refundable. For exceptions please refer to the candidate handbook at www.promissor.com.
Please note: The Division of Insurance does not accept credit cards.

Exam Day

What to bring to the exam

• Two (2) forms of signature identification, one of which must have a photo (preferably a driver's license)
• The confirmation number provided when the reservation was made
• Correct fees
• Failing score report (if the candidate is retaking an examination)

Candidates who do not present the required items on examination day will be denied admission to the examination, will be considered absent, and will be responsible for the examination fee.

Exam procedures

Candidates should report to the Promissor Assessment Center thirty (30) minutes before the scheduled examination to complete registration. Each candidate will have three and one-half (31/2) hours to complete the examination, and will leave the assessment center with an official score report in hand.

Score reporting

Upon completion of the examination, candidates will receive a score report marked "pass" or "fail." Candidates who pass will receive a score report that includes information on how to apply for a license. Candidates who fail must wait 24 hours before rescheduling an examination.

Each examination is divided into two parts: the general section and the state section. Candidates who pass only one section of the examination and fail the other need retake only the failed section within 90 days. If both sections have not been passed after 90 days, it will be necessary to retake the entire examination.

Candidates must wait 24 hours before rescheduling a reexamination. Appointments for reexamination are not made at the Promissor testing location, and must be scheduled in the same manner as an initial exam.

Contact Information

FOR EXAMINATIONS

Contact Promissor with questions about the candidate handbook or an upcoming examination

Promissor Illinois Insurance
PO Box 8588
Philadelphia, PA 19101-8588
(800) 274-0402

Promissor Website: http://www.Promissor.com

Promissor FaxBack system: (888) 204-6246

FOR STATE LICENSING

Contact the Illinois Division of Insurance with questions
about obtaining or maintaining a license after the examination has been passed.

Illinois Division of Insurance
320 West Washington Street
Springfield, IL 62767
(217) 782-6366

Illinois Website: http://www.ins.state.il.us/

For more information: Refer to the Illinois Insurance Candidate Handbook.